What is Office 365 ProPlus?
It is the Geneva College license that allows Geneva students, faculty and staff to download the Office suites.

How is it different from the version of Office that I normally install?
Office 365 ProPlus is a subscription model, which means that the most recent version of the Office suite will be available at all times for download or upgrade, while you are student or employee at Geneva. Currently, you can get:

Windows – Office 2016
Mac OS X 10.8 (Mountain Lion) or 10.9 (Mavericks) – Office 2011 for Mac
Mac OS X 10.10 (Yosemite) – Office 2016 for Mac

So if I want Office on my work computer, I should download this?
No. The Office 365 ProPlus versions are only for use on personal computers.

How does the download work?

You must log in to the Office 365 portal to download, and then use your Office 365 credentials to install. See the How To’s for download and installation instructions on Windows and Mac.

When I tried to get to the Software page through Office 365 Settings page, it said I don’t have a license. What should I do?
Contact the Tech Center Help Desk at 724.847.6789 or helpdesk@geneva.edu.

I saw something about installing it on multiple computers?
Under the Office 365 license you have through Geneva, you may download and install Office on up to five computers, Windows or Mac.

NOTE: Every copy of Office that you install from your Office 365 account is connected to Geneva through your Office 365 credentials, including access to all of the cloud services. It should only be installed on computers that you are personally using.

And mobile?
You can use your Office 365 credentials to access your account through the Office mobile apps on up to five devices. See How To: Download and install the Office 365 mobile apps.

So if I install a version of Office downloaded from Office 365 on a personal computer, I’ll always be able to get the latest version of Office?

Yes, while you are an eligible student or employee. However, your Office 365 access is tied to your Geneva license, so for all students, faculty and staff, your access to all Office 365 services ends when you leave the college. Whatever version of Office you have on your computer through that license will at that time revert to read-only. However, you can choose to sign up for a separate personal Office 365 account.

I’m on Windows and I already have a version of Office 2010 on my computer. Will the Office 365 version of Office 2013 overwrite that?
No, they will run side-by-side. Your purchased Office 2010 is separate from the Office 2013 made available through your Office 365 license.

I’m on Mac and I already have a version of Office 2011. Will that get overwritten by the Office 2016 from Office 365?
No, they will run side-by-side. Your purchased Office 2011 for Mac is separate from the Office 2016 for Mac made available through your Office 365 license.

A while after installation, I got a pop-up asking me to sign in again with my Office 365 account. Why?
Microsoft will regularly verify your Office 365 account in the background. This should go through with no further action on your part. However, you may be prompted to reauthenticate your license; failure to do so will result in the installed software reverting to read-only status. If the authentication does not work and you believe you should still have an active Office 365 account, contact the Tech Center Help Desk at 724.847.6789 or helpdesk@geneva.edu.

What’s different in Office 2016 vs Office 2010 other than how it looks?
Overall, if you’re used to Office 2010, Office 2013 and 2016 will work the same way; no features have been removed. But there are some new features, and your Office 365 connection (if you choose to sign in to the Office 2013 applications) provides access to more online. To learn more about the changes, you can choose to start with the Microsoft training and quick guides.

I’ve heard Office 2016 is a big update, what’s different vs Office 2011?
The overall look and feel of the main Office 2016 for Mac applications (other than Outlook) matches Office 2013 products, bringing it more in line with the Windows, mobile and web-based experience of these applications. If you have been using Office on these other platforms, the experience will be very similar. Like Office 2013 and other Office 365 products, Office 2016 for Mac can be cloud-connected. This new version is intended to pair with the web-based and mobile applications, allowing for seamless document editing on any computer or device. For more, check out the Microsoft training and quick guides.