How do I connect to wireless?

• Our campus has 5G connectivity from all major cellular providers.
• GENEVASTUDENT is your preferred network that connects you to our apps and printers.
• GENEVAGAMING may be used for gaming consoles and other media devices that do not support WPA2 authentication
• GUEST is an open network that will temporarily be available for campus visitors (family members, etc)
• Follow this guide to learn how to connect to Wi-Fi

How do I access my Geneva account?

• Follow this link to access your account or change your password.
  
• You will need to setup multifactor authentication.

How do I sign up for campus safety alerts?

• All current Geneva students are automatically registered to receive campus safety and emergency alerts.
• The alerts will go to your Geneva email and text message using the phone number listed here.
• The alerts will come from the email address GC Alert no-reply@omnilert.com and the number 795-16

Above are examples of how GC alerts will appear on your devices.

How do I access my email?

• Click on Office.com and login using your Geneva email and password.

Where can I find a computer?

• Check out Best Buy ® Upgrade+ to lease a laptop for as low as $20/month. Check with your advisor if you have any special requirements.
• Student Computer Recommendations

What apps can I access through Geneva?

• Log on to MyGeneva.edu as your official site for class schedules, activities and more.
• Access your email, files, and collaboration platform at MyApps.

How can I print documents for class?

• Here are the instructions for printing from your own devices.
• For high quality color and custom printing, visit Print Services.

How do I pick up mail and packages?

• You will be issued a key with a box number located in the lower level of the Student Center. You must bring your key to get your mail.
• If you receive a package, you will receive an email and a text message. 
• You can pick up your package by presenting your Student ID.
  Geneva mailroom can send packages via USPS, UPS, or FEDEX using cash or check.
• A Huntington ATM is located directly across from the mailroom.

What can I do to keep my information secure?

• Follow cybersecurity best practices such as using strong passwords, keeping your applications updated, using anti-virus, and never sharing passwords. Keep your Geneva Student ID card with you at all times.
• Report suspicious email using the Phishing button in Outlook.
• Contact the Service Desk in Science & Engineering 121 (724.847.6789) immediately if you suspect you may have downloaded malware.

Where do I park my car?

• Apply for a parking permit to access a parking lot located near your dorm to avoid fines.
• Follow the parking policy to avoid getting tickets, a boot, or being towed.
• If you see suspicious activity, contact Campus Security, 724.846.9632

Are there any jobs on campus?

• Students work in a variety of jobs available on campus, including the IT Service Desk. We would love to have you apply and join our team. It's a great way to get experience and connect with the campus community.
• Geneva College attracted 100 employers at last year's career fair, drawing 500+ students to attend. Our Calling and Career Center can assist with these connections.

How can I get connected with other students?

• The Center for Student Engagement is the hub for dozens of student clubs and activities.
• Find a local church or discipleship group through faith and discipleship ministry.
• Read about campus new from The Cabinet, the student newspaper.

How do I contact IT?

• Log into the Service Desk Portal to submit, update, or cancel requests for service.

• You can also submit requests via phone or email724-847-6789
  servicedesk@geneva.edu

• We are located in the Science and Engineering building, Room 121

• Hours are Monday - Friday from 8:00am - 5:00pm