General Information on Alumni Email

Information Technology Services does not normally provide e-mail services for Graduates of Geneva College.

  • Graduated student can request to retain their email account after graduating from Geneva College.
  1. Students should watch for email communications from the Information Technology Services Department, immediately following winter and spring commencement, informing them that their email account will be deleted 90 days after their degree conferred date.  The communication will advise the students to request to keep their email if so desired.
  2. Students will lose access to the Office Suite, and Office Web Apps at time of conversion.
    1. Our agreement with Microsoft requires that we remove the licenses for the Office Suite, and Office Web Apps at time of conversion.
    2. Access to College computers will be disabled.
    3. Access to your network drives and files will be disabled. You should backup your files to a personal device.
    4. Access to your e-Learning files or assignments will be disabled. You should backup your files to a personal device.

myGeneva Alumni Account

  1. Please note that separately, outside of Office365, you have an myGeneva Alumni Account when you need to order transcripts, pay bills, and other similar activities. Please note these are completely separate alumni accounts available to you and do not share the same password.
  2. From any browser, go to the myGeneva portal by entering Login is in the upper-right-hand corner:
    1. Log in with your Username and your password.  You may be prompted to create and verify a new password.
    2. You may also be prompted to sign up for the Forgot My Password service. Provide an alternate, non-Geneva email address so that you can use the Password Self-Service feature in the event that you forget your password.
    3. Once you are logged in, it will say Welcome back “Your Name” in the upper right-hand corner.


These instructions will help you sign into your Alumni email, and sign-up for Password Reset Self Service for your email account.

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